Shipping Policy

Thank you for shopping at kelora.top! We are committed to providing you with the best shopping experience, including a clear and efficient shipping process.

1. Order Processing

All orders placed on kelora.top are processed within 1-3 business days (Monday-Friday, excluding major holidays) from the time of purchase. Orders placed after 12 PM CST on Friday, or on weekends/holidays, will begin processing on the next business day.

Please note that processing time does not include the shipping time.

2. Shipping Methods & Delivery Estimates

We offer various shipping methods to meet your needs. Once your order has been processed and shipped, delivery times are estimates and may vary based on your location and chosen shipping method.

  • Standard Shipping: Estimated delivery within 5-10 business days after processing.
  • Expedited Shipping: Estimated delivery within 2-4 business days after processing (available for select regions at an additional cost).

Delivery estimates are from the date of shipment, not the date of order placement.

3. Shipping Costs

Shipping costs are calculated based on your order total and chosen shipping method:

  • Free Standard Shipping: Enjoy free standard shipping on all orders over $50.00.
  • Orders Under $50.00: A flat rate of $6.99 will be applied for standard shipping.
  • Expedited Shipping: Costs for expedited shipping will be calculated at checkout based on your delivery address and the weight/dimensions of your order.

4. International Shipping

kelora.top is proud to offer international shipping to customers in the United States (US) and the European Union (EU).

Please be aware of the following for international orders:

  • Customs, Duties, and Taxes: International shipments may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are not included in the item price or shipping cost and are the sole responsibility of the customer. Burkina Ronald (owner of kelora.top) is not responsible for any additional customs and taxes applied to your order.
  • Delivery Times: International delivery times can vary significantly due to customs processing and local postal services. Estimated delivery for international orders is typically 7-20 business days after processing, but can sometimes take longer.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to monitor the progress of your shipment directly on the carrier’s website.

6. Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact us:

Website: kelora.top
Company/Owner Name: Burkina Ronald
Address: 1961 Ruckman Road, Oklahoma City, OK, US
Email: [email protected]
Phone: 405-543-8638